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legal notices

Terms of use

The website accessible via the following url: https://www.musee-moyenage.fr is run in compliance with French legislation. The use of this website is governed by these general terms and conditions.
By using this website, you acknowledge having read and understood these terms.

This website and the information, names, images, photographs, logos and icons regarding, or in relation to, the Musée de Cluny and/or its products and services (hereafter referred to as “the information”) are available “as they are” and “depending on availability”.
The Musée de Cluny neither declares nor guarantees in any way, whether explicitly or implicitly, that this websites meets any specific requirement, where marketable, precise, reliable or complete. Moreover, the Musée de Cluny declines any responsibility if the website or server that makes it accessible is subject to a virus.

The publications on this website may contain inaccuracies of a technical or other nature, or typographical errors that can only be corrected at the discretion of the Musée de Cluny.
Any corrections or modifications may be incorporated to this website at a later date.
The Musée de Cluny can modify, improve and/or change the terms or information presented on this website at any time, as well as the products and services referred to.

Under no circumstances will the Musée de Cluny or its contractual partners be held responsible for any specific damage, whether indirect or direct, or damage of any kind resulting from access to the website, its use, the inability to access it or use it, or as a result of any document, restrictions or recommendations and information presented on this website.

This website may contain links to references to other websites. As the Internet is managed independently through thousands of sites around the world, the information to which the user has access may originate outside this website and consequently falls outside the control of the Musée de Cluny. Consequently, the Musée de Cluny will have no obligation or responsibility regarding the content that is available and accessible on the website, via the website or outside the website. The user undertakes not to modify, supplement or replace, in whole or in part, the information presented by the Musée de Cluny on this website.

The information presented on this website, including but not limited to informational text, photographs, illustrations, models and any other kind of graphic material, names, logos, trademarks and other marks, is the property of the Musée de Cluny or its licensors and is protected by laws regarding royalties, trademarks and any other law regarding intellectual property.
This content can only be displayed and printed for personal, and not commercial, use by the user.
The user undertakes not to reproduce, relay, distribute, disseminate, sell, publish, broadcast or circulate any element of the website in order to make it accessible to third parties without the prior written agreement of the Musée de Cluny.
None of these provisions may be interpreted, whether implicitly or other, as conferring a license or any intellectual property rights of any kind for the aforementioned information, data, products or services belonging to the Musée de Cluny or third parties.

Information sent “to the website” (by mail, electronic mail or any other means) cannot be considered confidential.

Personal data

Your data is intended for use by the Musée de Cluny, Musée National du Moyen Âge, which is the controller.
It is collected in order to allow us to improve our service and, if you have consented (by ticking the corresponding box), to keep you informed of our activities. Compulsory data is marked with an asterisk.

Your data is stored for the time required for each purpose in question and then archived with restricted access and retained for the additional time required for compliance with our legal obligations or for the purposes of defending or asserting our rights.

As the controller, the Musée de Cluny, Musée National du Moyen Âge processes your data in compliance with European Regulation No. 2016/679/EU of April 27, 2016 on personal data protection and the amended “Computing and Freedoms” Act of January 6, 1978. You have a right of access, rectification, portability and removal this data, limitation of its processing and communications of directives regarding the use of your data after your death. You may also object to the processing of your personal data, for legitimate reasons.

You can exercise your rights by sending by sending an email or letter in this regard to the following address:
contact.musee-moyenage [at] culture.gouv.fr

Musée de Cluny - Musée national du Moyen Âge 
Service Culturel 
6 place Paul Painlevé
75005 Paris

The email or letter must specify the subject of your request, your surnames, first names, email and postal address (if you would like a reply by post) as well as any element that proves your identity. The copy of your proof of identity will of course be deleted by our services as soon as the identity check has been completed.

 You may also at any time unsubscribe from the communications list by clicking on the unsubscribe link found at the foot of the page of these communications.

To find out more, we invite you to consult or Data protection policy (available at all times on our website via the hyperlink “Personal data” at the foot of the page).


These Terms and conditions will be governed, interpreted and applied according to French law, unless otherwise indicated on the website. Any litigation resulting from the interpretation and application of the aforementioned Terms and Conditions will fall under the exclusive jurisdiction of the Paris Courts, unless otherwise indicated on the website.